Reference

How taya751 Handles Your Personal Information

This page tells you exactly what personal information taya751 collects when you open an account, make a deposit via GCash, Maya, or InstaPay, and use the platform — and what we do with it.

Account data protectionGCash & Maya transaction privacyInstaPay transfer recordsCookie controlsYour right to request data access
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taya751 How taya751 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is used, you can reach our support team through any of the channels below. We aim to respond to all privacy-related requests within the timeframe required by applicable local law.

Team online

Live Chat

Start a live chat session from your account dashboard. Our support team handles privacy requests, account data questions, and GCash or Maya transaction queries during staffed hours.

Email Support

Send your privacy request to our support email address listed in your account settings. Include your registered name and the specific data action you are requesting so we can process it without delay.

Account Help Centre

Log into your account, go to Help, and select the Privacy and Data section. You can submit a formal data access or deletion request directly from that page without contacting support first.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security is built into how taya751 processes every account action — from the moment you fund your wallet to the moment you cash out. Here is what that looks like in practice across the four areas that matter most to you.

Transaction Security

Deposits and withdrawals via GCash, Maya, and InstaPay are processed over encrypted connections. Your payment credentials are never stored on our servers; they stay with the payment processor.

Cookie Controls

We use functional cookies to keep your session active and analytics cookies to see which parts of the platform you use. You can adjust cookie preferences at any time through your browser settings.

Data Retention Period

Account data is kept for as long as your account is active and for any additional period required by applicable local law. After account closure, personal data is deleted or anonymised within the retention window set by law.

Your Access Rights

You have the right to request a copy of the personal data we hold, ask for corrections, or request deletion where local law permits. Submit the request through live chat or the Help Centre in your account.

Common Questions About Our Privacy Policy

These are the questions we hear most often from people reviewing how taya751 manages personal data. If yours is not here, reach out through live chat or the Help Centre.

We collect your name, email address, mobile number, and the ID documents needed to verify your identity. Device and session data is also recorded to secure your login.

No. When you deposit or withdraw via GCash, Maya, or InstaPay, the transaction is processed by the payment provider. We retain only the transaction record — not your wallet credentials or PIN.

Yes. Log in, go to Help, and select Privacy and Data to submit a formal access request. You can also contact us via live chat, and we will process it within the timeframe local law requires.

Data is retained for as long as your account is active, plus any additional period required by applicable local law. After that window, records are deleted or anonymised as required.

We share data only where necessary — with payment processors like GCash, Maya, and InstaPay to complete transactions, and with regulators where local law demands it. We do not sell your data.

Send the request through live chat or by email to the address in your account settings. State clearly what you need corrected or removed, and we will confirm the outcome in writing.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

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